Privacy Policy

Your privacy matters to us. This policy explains how KANEHA processes personal data when you use the online store, place an order or contact customer care.

Data controller

The data controller is KANEHA sp. z o.o., Slawinek 8A, 20-818 Lublin, Poland. KRS: 0001229698, NIP: 7123510280, REGON: 544279950. Contact: kanehainfo@gmail.com.

Data we process

We process data necessary to operate the store, handle orders, payments, delivery, returns, complaints and communication. This may include your name, email address, phone number, delivery address, order details, payment status and correspondence.

Purpose and legal basis

Data is processed to perform the sales contract, meet legal obligations, answer customer requests, protect claims, improve the store and, where you consent, send marketing communication.

Retention

Data is kept only as long as necessary for the purpose for which it was collected, including legal accounting obligations and claim limitation periods.

Your rights

You may request access to your data, correction, deletion, restriction of processing, portability or object to processing. You may also withdraw marketing consent at any time. To exercise your rights, contact kanehainfo@gmail.com.

Cookies

The store uses cookies for essential store functions, analytics, personalization and marketing where permitted. You can manage cookies through your browser settings and consent tools available in the store.

External providers

We use service providers necessary to run the store, including Shopify, payment operators, delivery providers, analytics tools and customer communication tools. Data may be processed outside the European Economic Area where appropriate safeguards apply.